The Decline and Fall of E-Mail | I, Cringely
For me a second big e-mail hit came with my switch to WordPress in late 2008. Changing from Moveable Type at PBS to WordPress on my own was a revelation since it eliminated two editorial layers and replaced crappy technology with elegant technology. But the unintended consequence for me was a huge drop in e-mail volume since readers could now comment on my work so easily (and publicly) that they didn’t bother anymore to write to me directly. I miss the mail, frankly. I get it that the new system is better for you, but it isn’t as much fun for me.